"Absolute on Power Drive"

When you read the dictionary definition of the word 'absolute' you realise it's a pretty good word, as words go. It feels like a word you can rely on... a word you can trust... this word could be your friend. I find myself using the word quite a lot in my everyday speech. "Did you hear that breakfast show on your rival station this morning? It was an absolute disaster!!” Or... "Do you like my idea for a new morning show benchmark? I think it's absolute genius!" Things like that.

It also happens to be the new name for Virgin Radio as revealed to me this evening on an exciting, pan-European, satellite link-up live from London, from Clive Dickens, the head programming and operations honcho. (OK - he called my mobile).

I've had a little while to think about it while chomping away at my dinner, and here's the thing. They'll be a lot written about this over the next few weeks by an array of media commentators, brand experts, radio consultants and other interested parties. Some will like it. Some won't.

Some will say it's unoriginal or egotistical to name the consumer facing brand after the name of the company that will run the station. (For those who don't know, Absolute Radio is the name of the management company / owners / consultants that also run Jack FM in the UK / own FM 107.9 in Oxford etc) but I genuinely believe that if they knew they were going to call the thing 'Absolute' from day 1, they wouldn't have hired super-duper creative London agency Albion to help them develop the brand. And guess what... the listeners have never heard of a company called Absolute Radio, so there!! As far as listeners go, this will be a brand new brand.

So, tomorrow morning at 7:45am, the 'conversation' will begin where the current listeners to Virgin Radio will be introduced to their "new best-friend-word"... Absolute.

Like any new brand, I'm sure it will take a small while to get used to it. I remember when this mobile phone company in the 90's decided to name their company after a citrus fruit. And then this other mobile phone company in 2001 decided to name their brand after the vital ingredient in 'air'. Ahh... whatever happened to 'Lemon' and 'N2'.

The point is, after we got used to them, they just became another brand and we were de-sensitised to their 'newness' and they entered into our everyday vernacular. I'm sure the same will happen to 'Absolute'. (I'm just learning to say Bauer instead of EMAP mind you.)

Apparently, in their 'game for a name' that they just played, they wanted a real word (unlike Ocado or Skype), a word that could cross global boundaries (like Big or Fun), a single word (but not 'BigFun' as that would remind me of the band!), and something more importantly that could trademarked. Developing value in the name of your brand is essential in today's brand-ridden world. If you haven't got a strong, cross platform brand, you have nothing.

So, in 12 months time, we'll have forgotten all the fuss and will no doubt be enjoying shows called things like Absolute 80's and Absolute Classic Rock... and listening to the Absolute Weather. "It's absolutely pissing down with rain...” OK - we get the idea Nik.

Comedian Jasper Carrott once said "I'm amazed at radio DJ's these days. I'm firmly convinced that AM on my radio stand for Absolute Moron. I will not begin to tell you what FM stand for!" I'm certain that 'Absolute Radio' will deliver a fresh approach to radio not seen for quite some time in the UK, and the definitions of the word that mean "free from restriction or limitations" and "not comparative" are good omens that will have Jasper re-writing that particular routine. And without further ado, this re-branding gives me a great excuse to play this!!

"What's Your Name Again?"

So Virgin Radio has been snapped up by Absolute Radio and their backers, The Times of India Group for £53.2 Million. First, congratulations to all the team at Absolute Radio International. Those who know them, or have worked with them, know what a first rate team they are both as owners and consultants. This particular UK national licence is safe in the hands of people who are passionate about radio. Good stuff.

The interesting thing about this deal is the decision to discontinue with the ‘Virgin Radio’ brand and launch a brand new radio brand. The BBC’s James Cridland has written a thoughtful article on his personal blog about the pros and cons of this decision, and comes to the conclusion that ditching the name is a good idea. Certainly, when I was Head of Music at Virgin in the late 90’s, the audience was over 4 Million and the Virgin brand had a lot more ‘media and consumer equity’ than it has now. So, with a war chest of £15 Million to re-launch this station… what’s this thing going to be called? How do you go about dreaming up a new name?

There are different tacks you can take. You can adopt the “Does What it Says on the Tin” approach, which delivers names like… Rock Radio, Classic FM, Planet Rock and The Jazz. You kind of know what you’re going to get even if you’d never listened to these before.

Then there’s the “Evokes a Mood” approach which gives us gems like… Smooth Radio, Easy, Chill, Beat and Vibe. This is more subtle, and yet nudges at expectation without being as direct. But you do have a hint at what you were going to get.

Then there’s the “Just Call It Something Cool” type of brand. For example… Kiss, Galaxy and Xfm. If you’d just touched down in the UK and had no prior knowledge of Galaxy, you’d have no reason to suspect it’s a Dance and RnB format aimed at under 30’s. But the name’s quite a good one nonetheless.

Of course the days of naming your station after a river are hopefully gone! Yes that’s right international readers… there are plenty of stations in the UK named after a local river!! As are the days of giving your station the Latin word for ‘undefeated’ which bore significance for William the Conqueror but isn’t that great as a radio brand. Come on down ‘Invicta FM’. We know who you are!

The only time I’ve been involved in naming a station was when I worked at Virgin Radio and we had been given a place on one of the London DAB multiplexes to fill with a ‘Soul and Disco’ station. The process involved the then Operations Director Andy Mollett saying “I’m going to toilet. When I come back I want you to have a name for this station”. And “The Groove” was born!! It has since died a death... but not, I believe, as a result of its name!

But the main point is this. In the long term, listeners won’t really care about what it’s called, as long as it delivers the content and music they want. Sure… some names are better than others, but we tend to only think a brand name is bad if the brand is bad. Bad brands make bad brand names. You can call a great brand whatever you want… people will still consume it.

Launching a new radio brand in the UK gives those who had lost faith with the old Virgin Radio a chance to reappraise the station under its new guise, and for those who love it as it is… it will be reinvented as perhaps something even better. I’ll bet you this though… It won’t be in Latin, named after a river, or decided upon during a toilet break!

The Auto Stream

Circulating amongst the delegates at NAB Europe was Clive Dickens from Absolute Radio. As well as running a successful consultancy, his company owns 2 radio stations in Oxford... one being the new JACK FM, of which much has already been said and written. We started to discuss the one thing that had really stood out for me about JACK FM Oxford... and surprisingly it wasn't something that I'd heard on air.

When you visit http://www.jackfm.co.uk/ (but not until you've finished reading this if you'd be so kind...) a pretty standard radio station homepage pops up... but then within about 2 seconds, something rather exciting happens. The live stream launches... automatically...!! I remember when I first came across this I thought... "That's a bit different". And the more I thought about it.... the more it made sense. Bloody good sense.

Every time I see research on the reasons why people go to a radio stations website... usually top of the list is the reason "I want to listen live / stream the radio station". The numbers vary from 50% anywhere up to 80%! So why not make it easy for them? Save people the hassle! What's the worst that could happen? They actually get to sample the station and stay listening to it for a while? That's kinda the idea with radio isn't it?!

There are some radio stations where it is painfully difficult to launch the live stream, and on a number of occasions I've just given up after form-filling for an eternity. Life's far too short to keep giving out my 'Mother's Maiden Name' and remember what kind of connection I've got. What is a 'T1' when it's at home anyway? There's a short pre-roll ad of about 8 seconds when the JACK stream 'auto-launches', but nothing too much to put me off.... and bang... I'm straight into music. ("Simple Minds - All The Things She Said" as it happens on this occasion!)

At NAB, Clive Dickens explained to me actually how difficult it has been to technically make this 'auto-stream' happen. I may have appeared to glaze over somewhat at that point, but got the gist of it! But I think it's worth the agro he and his team went through. It will fascinating to see if JACK in the UK has pioneered something that will catch on progressively over the next 12 months globally, or if others won't want to follow suit, fearing an audience backlash.

"Dear Sir... I visited your website, and was horrified that you played music to me... without asking my permission! How very dare you! What are you? Some kind of radio station?" etc etc...

Have a think about how much you could increase TSL to your station just by adopting this idea. Worth a second thought isn't it...